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Available Case Management:

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Case Management in Health Care

Case Management is multifaceted as the following definition highlights:
"Case management is a procedure to plan, seek, and monitor services for different social agencies and staff on behalf of a client. Usually one agency takes primary responsibility for the client and assigns a case manager, who coordinates services, advocates for the client, and sometimes controls resources and purchases services for the client. The procedure allows many social workers in the agency, or in different agencies to coordinate their efforts to serve a given client through professional teamwork, thus expanding the range of needed services offered."

The 2010 Standards reflect many changes in the industry, which resonate with current practice today. Some of these changes include the following:

  • Minimizing fragmentation in the health care system
  • Using evidence-based guidelines in practice
  • Navigating transitions of care
  • Incorporating adherence guidelines and other standardized practice tools
  • Expanding the interdisciplinary team in planning care for individuals
  • And improving patient safety